Official-source explainer
FMCSA Freight-Fraud and Identity-Theft Guidance
FMCSA's broker and carrier fraud page is a primary starting point for U.S. transportation identity theft and fraud. It explains that both carriers and brokers can be victims, recommends verifying contacts through official records, and identifies complaint, law-enforcement, cybercrime, and inspector-general channels that may apply.
Audience and scope: U.S. freight-fraud victims and transportation professionals choosing an official resource.
Use the official page directly
Agency scopes, forms, instructions, and contact details can change. Follow the linked official source for the current process, and do not treat an FFVN summary as a substitute for agency instructions.
Preserve evidence before accounts or messages change
- Save the original rate confirmation, bill of lading, proof of delivery, invoices, dispatch records, and payment instructions.
- Export emails with headers, text messages, call logs, platform messages, login alerts, and account-change notices.
- Record dates, times, phone numbers, email addresses, URLs, IP or device alerts, DOT and MC numbers, vehicle details, locations, and names used.
- Keep originals in read-only storage and work from copies. Do not publish personal, banking, login, or identity documents.
FFVN's role
FFVN is an independent awareness and support initiative. It is not a regulator, law-enforcement agency, court, insurer, or law firm, and an FFVN submission is not an official complaint.