Reporting guide

How to Report Suspected Double Brokering

To report suspected double brokering, first verify the booking chain and each party through trusted records. Preserve the rate confirmation, tender, bill of lading, proof of delivery, invoices, communications and payment details. Notify the shipper and authorized broker, then submit factual information through the appropriate FMCSA complaint or enforcement channels.

Audience and scope: U.S. motor carriers, freight brokers, shippers, and other parties directly involved in a load.

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FFVN Editorial Team
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FFVN Editorial Team
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01

Build a verifiable load timeline

  • Identify who tendered the load, who accepted it, who physically transported it, and who invoiced each party.
  • Compare legal names, authority numbers, addresses, emails, phone numbers, signatures, and bank instructions.
  • Verify public authority contacts through FMCSA SAFER rather than a suspicious document or search advertisement.
  • Describe observed discrepancies without claiming criminal intent that has not been established.
Primary sources
02

Preserve evidence before accounts or messages change

  • Save the original rate confirmation, bill of lading, proof of delivery, invoices, dispatch records, and payment instructions.
  • Export emails with headers, text messages, call logs, platform messages, login alerts, and account-change notices.
  • Record dates, times, phone numbers, email addresses, URLs, IP or device alerts, DOT and MC numbers, vehicle details, locations, and names used.
  • Keep originals in read-only storage and work from copies. Do not publish personal, banking, login, or identity documents.
03

Use the appropriate official reporting channel

The correct destination depends on what happened. FMCSA provides transportation-industry fraud guidance and the National Consumer Complaint Database. Cyber-enabled fraud may also belong with FBI IC3; suspected fraud affecting U.S. Department of Transportation programs may be reported to DOT OIG; consumer fraud can be reported to the FTC.

  • Contact 911 or local law enforcement when there is immediate danger or an active theft.
  • Report promptly and keep the confirmation or complaint number from every agency.
  • Notify affected insurers, load boards, banks, factoring companies, customers, and business partners through independently verified contact details.
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